Privacy Policy

1. Introduction

KH Cleaning LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request an estimate, or use our cleaning services. This document is a placeholder and will be replaced with a finalized policy.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and property address you provide via our estimate form.
• Service Details: Property size, service type, frequency, and any special notes you share.
• Communications: Records of your calls, texts, emails, and messages regarding your service.
• Usage Data: Information about how you interact with our website, such as pages visited and device type.

3. How We Use Your Information

• To respond to estimate requests and schedule cleaning services.
• To communicate with you about appointments, quotes, and follow-ups.
• To improve our services, website, and customer experience.
• To comply with legal obligations and protect our rights.

4. SMS & Communication Consent (TCPA)

By submitting your contact information and checking the consent box on our forms, you provide your express written consent for KH Cleaning LLC to contact you by phone calls, text messages (SMS/MMS), and emails at the number and address you provided, including through automated systems, regarding your service request. This consent applies even if your number is listed on any state or federal Do-Not-Call registry. Message and data rates may apply. Consent is not a condition of any purchase. You may opt out of text messages at any time by replying STOP, or by contacting us using the details below.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with trusted service providers who assist us in operating our business (such as scheduling or CRM tools), and when required by law or to protect our rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: